Privacy Policy

At SuperBaseMart Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use our services or interact with us, we may collect the following types of information:

  1. Personal Information:

    • Name
    • Email Address
    • Shipping/Billing Address
    • Phone Number
    • Payment Information (processed securely via our payment gateways)

  2. Non-Personal Information:

    • Browser type and version
    • IP address
    • Device type
    • Pages visited on our website
    • Time spent on the site
    • Referring URLs

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process your orders: We need your contact and payment details to complete and deliver your purchases.
  • To provide customer support: We may use your contact details to address inquiries, resolve issues, or provide assistance with products or orders.
  • To improve our services: We analyze the data we collect to improve the user experience, optimize product offerings, and enhance the overall website experience.
  • Marketing Communications: With your consent, we may send you newsletters, promotions, or updates regarding new products or offers. You can unsubscribe from marketing emails at any time.

How We Protect Your Information

We take security seriously and employ appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed securely using industry-standard encryption.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following reasons:

  • Payment Processing: To process payments securely via payment gateways.
  • Shipping and Fulfillment: We may share your address and contact details with shipping companies to deliver your products.
  • Legal Compliance: If required by law or to protect our rights, we may disclose your information to comply with legal processes.

Cookies

Our website uses cookies to enhance your shopping experience. Cookies are small files stored on your device that help us remember your preferences and analyze website usage. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our website.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Update or correct any inaccurate information.
  • Delete: Request the deletion of your personal data, subject to certain conditions.
  • Withdraw Consent: If you’ve consented to marketing communications, you may opt out at any time.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any linked websites before submitting any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the date at the bottom of the policy. Please check back periodically to stay informed.